How Users can Change their Password
Administrative, Instructional, and User roles can alter their password via the:
Login/Sign-up form
1. Any user can reset their password by clicking on forgot your password, found on the Login form.
3. In the received email, there will be a link to the reset password form. This email notification can be edited by navigating to Settings → Notification emails → Registration emails. After clicking on the link, the user will be redirected to the new password form and after adding the new password, they will be automatically logged in to the school.
Notes:
The Password link received in the Notification email received is valid for 24 hours.
If the admin initiates a “Reset password” email from the User Management page, the link is again valid for 24 hours.
Make sure that you are following the password rules (if uppercase, lowercase, special characters or one number is needed)Related Articles
How Can Users Edit their Account Details
This user guide is provided by Nigerian Youth Academy (NiYA) to help you support your users. Feel free to edit and brand this guide before you add it to a FAQ page on your school or any email template. In this article, you can find out more about how ...How Can Users Login/Login Troubleshooting
This user guide, presented by the Nigerian Youth Academy (NiYA), aims to assist you in providing support to your users. To access the platform, log in using your email: Login to the school via Email If you have previously registered with the Nigerian ...How Can Users Communicate within the Nigerian Youth Academy (NiYA)
How Can Users Communicate with the Staff and Classmates In this guide, you will find the available ways how you can visit your classmates' profiles, how to communicate with each other and contact NiYA Admin. Step 01 Users Communicate with the Admin ...How to Edit Learning Reminders in the NiYA Mobile App
Users of the Nigerian Youth Academy (NiYA) Mobile App have the flexibility to edit their Learning Reminders to better suit their schedules. Follow these simple steps to adjust the timing of your reminders directly from your mobile device. 1. Access ...How to Schedule Learning Reminders in the NiYA Mobile App
With the NiYA Mobile App, users can stay on track with their learning goals by setting up Learning Reminders. Follow these simple steps to schedule reminders and receive push notifications on your mobile device. 1. Open the NiYA Mobile App: Launch ...