At NIYA, we prioritize an ethical, collaborative, and respectful environment where clients and freelancers can thrive together. Our Code of Conduct outlines the standards and expectations that all parties must adhere to, ensuring integrity, fairness, and mutual respect. By being a part of NIYA, you agree to abide by these principles to foster a positive, productive, and professional experience.
General Principles
- Mutual Respect: All interactions should be respectful, courteous, and free from harassment or discrimination of any kind.
- Integrity and Honesty: Honesty and transparency are essential. All communications, submissions, and engagements must be truthful and uphold NIYA’s values.
- Professionalism: Maintain a professional demeanor in all exchanges, adhering to deadlines and delivering on promises.
For Clients
- Clear Project Requirements: Provide comprehensive and accurate information regarding project scope, expectations, and deliverables.
- Timely Payments: Ensure all payments are made according to agreed-upon timelines.
- Constructive Feedback: Offer feedback that is specific, actionable, and supportive.
- Fair Treatment: Respect the freelancer’s time, expertise, and contributions.
For Freelancers
- Commitment to Quality: Deliver high-quality work that meets or exceeds client expectations.
- Adherence to Deadlines: Manage time effectively and communicate promptly if delays occur.
- Professional Communication: Engage clients with clarity, professionalism, and responsiveness.
- Confidentiality: Protect client information and uphold privacy agreements.
Conflict Resolution
NIYA encourages open communication to resolve any issues amicably. If conflicts arise that cannot be resolved between the parties, NIYA’s mediation team can be engaged to assist in finding a fair resolution.
Code Violations
Violations of this Code of Conduct may lead to actions including warnings, temporary suspensions, or account termination. Serious breaches will be handled in accordance with NIYA’s policies.
By upholding these standards, we ensure that NIYA remains a trusted platform for meaningful, successful professional connections.